Austen Tucker-Crowder

Bunch

Built a continuity tool with web and MCP interfaces sharing typed contracts and transactional rules. Added owner-scoped records, version checks, retry safety, audit events, and AI spend controls. Source and a fictional-data demo are publicly inspectable.

Job-search cockpit

Built a private workspace that assembles application drafts from exact, reviewed claims. Added verified-posting requirements, version history, bounded AI spend, and submission receipts; the MCP API has no employer-submit endpoint.

ActiveCampaign

Senior Program Owner | AI Enablement & Transformation

Chicago, IL · 06/2025–09/2026

• Helped raise agentic-coding adoption from roughly 2% to 43% of merge requests; adoption was still climbing at departure
• Led Devin adoption with goals and KPIs, using a game to communicate the operating model
• Led a March 2026 roadshow for product managers across three continents, introducing Cursor and agentic AI; attendees began producing prototypes afterward
• Built Wavelength, an MCP-enabled operating artifact containing tasks, RAID-log items, and program state
• Coordinated cross-pillar AI transformation work, including outcomes and north-star metrics that supported ePMO governance and executive review
• Built Claude skills and Langfuse evaluation prompts that supported daily operations and assessment of AI-agent response quality

Allstate

Senior Program Manager

Chicago, IL · 08/2023 – 02/2025

• Led cross-functional teams to deliver key initiatives across the Allstate Family of Companies
• Championed agile practices and AI adoption by co-designing an AI training curriculum for the product department

Arity

Senior Scrum Master & Agile Coach

Chicago, IL · 06/2020 – 08/2023

• Slashed planning time by 50% for quarterly planning for 50+ engineers
• Mentored Scrum Masters, enabling three promotions and strengthening agile alignment within the org

WorkTango

Senior Scrum Master & Head of Agile PMO

Chicago, IL · 01/2019 – 06/2020

• Spearheaded agile transformation during a merger, boosting feature delivery throughput by 400%
• Built a mentorship program within the technology organization to nurture future leaders

Guaranteed Rate

Scrum Master & Project Lead

Chicago, IL · 11/2015 – 12/2018

• Rescoped a delayed initiative to deliver an MVP in two months, cutting production time by 75%
• Acted as product owner for a data-mining tool associated with $1.5B in locked loan volume

Midwest FurFest

Operations Volunteer

Chicago, IL

Staff role at a registered 501(c)(3) running a 15,000-attendee annual conference. Volunteer coordination, on-site operations, and logistics at scale under a hard, immovable deadline.