Austen Tucker-Crowder · Hands-on AI builder

I turn ideas into working systems.

I spent years turning ambitious ideas into products by bringing teams together. AI has given me a way to build those ideas directly, from prototype to working system, and I’m hooked.

Bunch: web + MCP, one set of tested rules.Helped raise agentic-coding adoption from roughly 2% to 43% of merge requests at ActiveCampaign, as part of the broader transformation effort.

Discuss a hands-on AI role
Austen Tucker-Crowder smiling in glasses.

Selected work

Working systems. Evidence you can inspect.

I use AI heavily as part of my toolchain. On my independent builds, I own the product decisions, architecture, review, iteration, and delivery. The case studies separate my contribution from the wider team’s work.

Builder · AI systems

A job-search cockpit where AI can draft but cannot invent

I built a private workspace to run my own job search: it finds leads, drafts tailored applications, and hands batches to a local MCP worker. The design problem was trust. An AI that writes applications will happily invent experience, so the model only chooses which of my reviewed résumé claims fit a role. The draft is assembled from those claims’ exact text, and nothing counts as submitted without a saved confirmation.

  • AI systems
  • Human-in-the-loop
  • MCP
  • Privacy by design
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0 résumé facts written by the model

AI enablement · ActiveCampaign

Turning AI adoption into measurable, repeatable practice

At ActiveCampaign, I led AI enablement and transformation across engineering, product, and leadership. I paired adoption goals and operating metrics with accessibility-first learning experiences that made practical experimentation possible.

  • AI enablement
  • Agentic development
  • Teaching
  • Change leadership
Read the full story about Turning AI adoption into measurable, repeatable practice

2% → 43% agentic-coding adoption

How I work

Build. Explain. Hand off.

I like the seam between engineering and product: make the smallest useful thing, learn from reality, then leave the system more legible than I found it.

What happens if you bring me in

From fuzzy opportunity to an owned system.

01

Prototype

Turn an ambiguous opportunity into a working artifact people can react to.

02

Instrument

Define what success means and measure the behavior that matters instead of relying on vibes.

03

Operationalize

Build the boring-but-essential evaluation, documentation, and handoff around the useful thing.

04

Enable

Teach the pattern well enough that the team can keep moving without a permanent wizard in the basement.

Say hello

What do you want to build?

I’m looking for hands-on AI work: take an ambiguous problem, build the first useful version, and keep going until other people can use and own it. I bring the product judgment, program leadership, and enablement experience to make that happen. I also take on focused consulting projects.

“Text isn’t just a medium for me. It’s an instrument I’ve spent thirty years learning to play.”


Writing, editing, layout, publishing, product, and now AI.

The build log

What I’m thinking about while I build.

AI build logs and essays about the technology, written as I go. Fiction and publishing live at The Arcades’ Lab.

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Earlier

About

A few things about me.

I’ve spent my career moving between disciplines that are usually treated as separate. That turns out to be very useful in a text-first AI world. I’m happiest where product, engineering, communication, and a slightly unreasonable amount of curiosity overlap.

  • 16+ years delivering customer-focused software solutions.AI transformation leadership, program management, agile coaching, and practical building.
  • Twenty years of published writing under several names.Novels, short fiction, poetry, essays, and the occasional live performance.
  • I care about tools that survive contact with actual humans.Accessibility, legibility, and adoption are product requirements, not garnish.
  • Unpaid work that ships.Accessibility software and nonprofit conference operations, because the through-line has always been building for people the tools ignore.